Frequently
Asked
Questions

Can I advertise my event at Jacksons Lane?

Due to limited advertising space Jacksons Lane is only able to display posters and flyers for Jacksons Lane’s programmed theatre events and Classes and Courses. 

Is Jacksons Lane funded by Arts Council England?

Yes. Jacksons Lane receives core funding from both Arts Council England and the London Borough of Haringey. Please see the Support Us section for more information on our funding, and how you can support Jacksons Lane.

Do you offer refunds or exchanges?

Jacksons Lane is unable to offer refunds or exchanges on tickets purchased. Please see terms and conditions for full details.

Will Jacksons Lane post out purchased tickets?

Yes.  For an additional 50p Jacksons Lane will post your tickets as long as the booking is made a minimum of four days before the performance.

Does Jacksons Lane’s theatre have reserved seating?

No, the theatre is all unreserved seating - though the sightlines are great from the whole auditorium. We recommend you arrive 20- 30 minutes before the start of the performance.  

If I have booked a room can I arrive early to set up?

All room hire bookings are inclusive of any set up and clear up time. When making your booking, please bear this in mind and book enough time to set up and clear your event. Please call 020 8340 5226 with any enquiries. 

Can I bring my own food to Jacksons Lane?

All food must be provided by Cafe Theadro.  This policy also includes room hire bookings.

Does Jacksons Lane have onsite parking?

Unfortunately, we don’t have any onsite parking. You can park on the surrounding roads from 12pm on weekdays and all day at the weekend.